BRONSIS Luggage Warranty Policy
Thank you for choosing BRONSIS Travel Luggage. We are committed to providing quality products and reliable after-sales service. Please read our warranty policy carefully.
1. Warranty Coverage
BRONSIS Luggage is covered by a 1-year limited warranty from the date of purchase. This warranty applies only to accessories and covers the following components:
• Zipper head
• Trolley (telescopic handle system)
• Wheels
• Handle (top and side handles)
2. What is Not Covered
The warranty does not cover:
• The body shell of the luggage (scratches, cracks, dents, or any physical damage)
• Wear and tear, misuse, mishandling, or accidental damage
• Damage caused by airlines, transportation, or third-party services
• Unauthorized repairs or modifications
3. Warranty Claim Process
To claim warranty service:
1. Visit our Service Center located at:
PQ Bagss Sdn Bhd, GM Klang Wholesale City
2. Provide proof of purchase (receipt or invoice).
3. Our team will assess the issue and determine if it qualifies under the warranty.
4. If covered, repairs or replacements will be carried out at no cost within the warranty period.
4. Important Notes
• Customers are responsible for bringing the luggage to and collecting it from the service center.
• This warranty is non-transferable and applies only to the original purchaser.
• BRONSIS reserves the right to modify or update the warranty terms at any time without prior notice.
For further inquiries, please contact us at 03-3325 1517.
Thank you for choosing BRONSIS Travel Luggage – Your Perfect Travel Companion
